National Scam Centre Handles Over 500 Calls Daily

Malaysia's National Scam Response Centre (NSRC) is handling a significant volume of reports, receiving over 500 calls per day according to recent statements. This high call volume underscores the growing concern about scams affecting ordinary Malaysians across the country.

The steady stream of incoming reports reflects the persistent threat that scams pose to the public. Whether through phone calls, text messages, online platforms, or social media, scammers continue to target Malaysians using various tactics—from impersonating government agencies and banks to posing as delivery services or investment opportunities.

The fact that the NSRC is fielding such a large number of calls daily demonstrates both the scale of the problem and the public's increasing awareness that there is an official channel to report suspicious activity. However, it also suggests that many scams may still go unreported, as not all victims come forward.

Common Scam Types

Malaysians continue to fall victim to a range of scam schemes, including:

Phishing and fake banking websites or apps
Impersonation of government officials or law enforcement
Investment and cryptocurrency fraud
Online shopping and delivery scams
Romance and relationship scams
Prize and lottery scams

Each of these schemes is designed to manipulate victims into handing over money, personal information, or access to their accounts.

Why Reporting Matters

When you report a scam to the NSRC, you are not only helping yourself—you are contributing to a national database that helps authorities identify patterns, track scammers, and take action against fraud networks. Every report strengthens the evidence available to law enforcement.

Many victims hesitate to report because they feel embarrassed or worry about the process. However, reporting is a crucial step in combating organised scam operations that target thousands of Malaysians.

What to Do

If you suspect you have been targeted by a scam or have lost money to fraud, take action immediately:

Call the NSRC hotline at 997 to report the scam. This is the official channel for reporting fraud and scam-related crimes in Malaysia.
Visit PDRM Semak Mule at semakmule.rmp.gov.my to check the status of your report and access additional resources on scam prevention.
Document all evidence, including messages, emails, transaction records, and screenshots of suspicious websites or profiles.
Contact your bank or financial institution immediately if money has been transferred.
File a police report at your nearest police station if you have suffered financial loss.
Do not send additional money or personal information to the scammer.

Remember: legitimate government agencies, banks, and companies will never ask you to verify passwords, PIN numbers, or transfer money via unusual methods. If something feels wrong, it probably is.

Stay vigilant, stay informed, and use the official channels available to you. The NSRC hotline 997 and PDRM Semak Mule are there to help protect you and your community.