Fake NSRC Facebook Pages Targeting Malaysians for Data

Malaysians are being targeted by fraudsters operating fake Facebook pages that impersonate the National Scam Response Centre (NSRC). These counterfeit accounts are deceiving users into sharing sensitive personal data, posing a serious risk to financial security and identity theft.

The scam operates by creating official-looking Facebook pages designed to mirror legitimate NSRC communications. Unsuspecting users who encounter these fake pages may be prompted to provide personal information, banking details, or other sensitive data under the guise of official scam reporting or verification processes.

This type of impersonation scam exploits public trust in government institutions. Scammers rely on the fact that many Malaysians are familiar with NSRC's legitimate work in combating fraud, making fake pages appear credible at first glance. The Facebook platform's scale means these fraudulent accounts can reach thousands of potential victims quickly.

How to Protect Yourself

• Verify the official status of any NSRC Facebook page before engaging. Official government accounts typically display verification badges and clear identification.
• Never share personal information, identity card numbers, banking details, or passwords through unsolicited Facebook messages or pages.
• Check the page's creation date, number of followers, and posting history. Newly created pages with few followers are often fraudulent.
• Be cautious of pages requesting urgent action or claiming you need to verify information immediately.
• If you receive a suspicious message claiming to be from NSRC, do not click links or download attachments.

The NSRC's legitimate communication channels do not typically request personal data through social media. Government agencies have formal, secure processes for handling scam reports and investigations.

What to Do

If you encounter a fake NSRC Facebook page or believe you have been targeted by this scam:

• Report the page to Facebook immediately using the platform's built-in reporting tools. Click the three dots on the page and select "Report Page."
• Contact the NSRC hotline at 997 to report the fraudulent page and seek guidance. This is the official channel for scam-related complaints in Malaysia.
• File a report with PDRM using Semak Mule at semakmule.rmp.gov.my. This platform allows you to lodge police reports online for cybercrime incidents.
• If you have already shared personal information, monitor your bank accounts and credit closely for suspicious activity. Consider placing a fraud alert with your bank.
• Change your passwords if you disclosed any account credentials.

Remember: the genuine NSRC hotline is 997, available for reporting scams and receiving official guidance. The PDRM's Semak Mule portal at semakmule.rmp.gov.my is the official platform for lodging cybercrime reports.

Stay vigilant on social media. When in doubt about an official page's authenticity, contact the relevant government agency directly through their main website or official phone lines rather than through social media channels.